Here & there: Strategies for Travel Rule No. 1, things will go wrong

FEATURE — On Tuesday my 17-year-old niece left for a two-week service trip to Paraguay. It was her first time traveling out of the country and I blew it in the aunt advice department.  I should have told her the first rule of travel: Something always goes wrong.

Had I shared this message with her, she may have been more prepared when they announced (after her parents were long gone from the airport) that her flight out of Salt Lake City was more than three hours delayed. That meant she would miss her connecting flight to Paraguay and the rest of her service group.

Ultimately, my niece did make her connecting flight but not without some significant stress and a dent to her parents’ wallet for a new flight on a new airline to get her to her connecting flight on time.

It was a crash course that night in the first rule of travel for all concerned. It was also a 101 crash course in responding to travel stress. And that’s where the real secret lies: How you handle problems that come your way when you’re traveling.  

Things will go wrong.

No matter how well you research, organize and plan, things will go wrong.

Just ask Clark Griswold.    

In my many travels and many more disasters, I’ve found three strategies work well when travel debacles strike: think creatively; make it a game; and laugh.  

In my family’s recent trip to France, all three strategies came into play.

Think creatively  

We arrived an hour late in Dinard, France, due to an air traffic controllers strike. Luckily, the car rental desks stayed open to accommodate customers. Not so luckily, they didn’t have enough cars for both our travel partners and us.

First reaction: I was about to lose it. We had six tired and hungry kids between two families and were still an hour-and-a-half drive from our rented farmhouse – and only one small car. We considered shuttling the group in two loads but the late hour and proximity really prevented it. We needed a creative solution, even if it was temporary.

Strategic reaction: I went back to the most friendly car agent and asked if she had any cars designated “unavailable.” She found one scheduled for a bumper repair the following afternoon.  We prevailed upon her to let us take it as is. We felt victorious, even though it meant a three-hour round-trip commute the next morning to exchange the car for a different one.   

Make it a game

My husband had to leave a couple days early from the trip. He took the evening train from Normandy, France, where we were all staying, to Paris so he could catch his international flight home. Late that night I got a panicked text from him saying he’d left his passport in Normandy.

First reaction: The whole reason he’d taken the train was to spare the kids and me a ridiculously early drive to Paris.  But there we were, frustrated because my husband couldn’t get home.   

Strategic reaction: We made the trip into a game called “Operation (save dad’s) Bacon.” Pretending we were doing military maneuvers made the 4:30 a.m. wake-up call and three-hour drive much more palatable. And when our mission was a success, we celebrated with croissants. Because that’s what soldiers do.   

Laugh

Following our rental car hiccup back in Dinard, our first order of business was food for the kids. We pulled into the McDonald’s drive-thru without thinking how we’d order. Did I mention we don’t really speak French? Before we could back out and order from the multilingual kiosk inside, other cars had pulled in behind us. We were stuck.  

After seriously bloopered attempts to order, we pulled up to the window only to have our Visa not work on their machine.  Thank heaven I had 30 emergency Euros in my wallet, which was just enough to pay the bill. But the real kicker came when we parked in the lot to eat our food and half of our party didn’t get what they thought they’d ordered.  

First and only strategic reaction: Laugh. All we could do was laugh.  And it felt good.  

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Even though we’ll surely remember surveying the beaches of Normandy and climbing the Eiffel Tower on this same trip, odds are we’ll also remember the things that didn’t go right – because with the right strategic reaction, they end up being a pretty good part of the story.    

Even if you almost don’t make it to Paraguay.

Kat Dayton is a columnist for St. George News, any opinions given are her own and not representative of St. George News.

Email: [email protected] | [email protected]

Twitter: @STGnews

Copyright St. George News, SaintGeorgeUtah.com LLC, 2016, all rights reserved.

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